Privacy policy

Privacy Policy 

Effective: May 20, 2025

  1. Data Collection
    • Essential: Payment details via PCI-DSS compliant gateways
    • Optional: Pet health profiles for personalized recommendations
  2. Usage & Sharing
    • Third-party sharing limited to:
      • Shipping carriers (address verification)
      • Veterinary partners (with explicit consent)
    • Analytics: Anonymized browsing patterns via first-party cookies
  3. Security Measures
    • AES-256 encryption for sensitive data
    • Biometric access controls for customer databases
  4. User Rights
    • GDPR Compliance: Right to data portability/erasure
    • CCPA Compliance: Opt-out of data sales portal
  5. Retention Periods
    • Order data: 7 years (tax compliance)
    • Inactive accounts: Deleted after 24 months

Children's privacy: Strictly prohibits under-13 data collection